Frequently Asked Questions

What happens after my free trial ends?

For paid tiers, you will be billed monthly based on used. You can downgrade to the free tier at any time.

Is Spheros suitable for small businesses?

Absolutely. Spheros offers scalable solutions that can benefit businesses of all sizes, including small businesses. It's easy to use, with flexible pricing options, so you only pay for what you need.

Is my data safe?

We prioritize security with robust encryption at rest and in transit, multi-factor authentication, and role-based access controls. Spheros complies with industry standards for data protection, ensuring that your data is safe and secure at all times.

How does Spheros work?

The Spheros reusable identity platform lets you create a single reusable business profile, stored in your Sphere digital wallet.

What's the value of having a reusable identity?

The platform features customizable data-sharing capabilities that let you control exactly how your data is shared and with whom. Unlike other platforms, Sphere is designed with both flexibility and data protection in mind, catering to businesses that need a balance of accessibility and security.

How do I create a Sphere?

Getting started with a Sphere wallet is simple. Sign up on our website, select a plan that fits your business needs, and begin uploading and organizing your data. Our user-friendly interface and onboarding steps will guide you through the setup process.

Does Spheros sell my data?

We do not provide user information to third parties in exchange for money. Spheros takes your privacy seriously and does not share your information without express consent. You can learn more about how we protect your privacy in our Privacy Notice.

What is a Sphere?

The Sphere is a secure digital wallet built to help businesses store, manage, and share critical data. Your Sphere empowers you to organize your information in a secure environment and exchange select data with other businesses.

What types of data can I store and share through my Sphere?

You can store various types of data, including company information, documents, business contacts, payment methods, certifications and more. The Sphere supports various pre-defined data categories, so you can customize your Vault to your needs and share multiple types of data in a single Connection.

What happens when I update my data?

Connections have real-time access to the data you've shared from your Vault; this means that when you update your data, your Connections are able to access the updated data in real-time.

Where is my data hosted?

Spheros hosts your data in an industry-leading cloud infrastructure with geographically diverse data centers. This ensures redundancy and uptime, while keeping your data secure

Who can use Spheros?

The Sphere wallet is designed for businesses of all sizes that need to securely store, access, and share important company data and documents. It's especially useful for businesses that:

  • Work closely with partners, clients or vendors
  • Share repetitve company data across relationships
  • Regularly update their relationship data

How do I share data through my Sphere?

You can selectively share data with third parties through a Connection, a data share arrangement through which you grant access to specific pieces of data held in your Vault. The platform supports multiple ways to create a Connection and share your data based on your needs. You can share data by email, specifying data shared and access controls such as expiration date, or you can share data with other platform users by selecting a pre-defined Connection arrangement.

What if I want to stop sharing my data?

You can revoke access to your Vault data at any time by electing to Disconnect. When you Disconnect, your third party Connection will no longer have access to your Vault data or data updates.